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Group of representative of Dong Hang of incur loss through delay of flower boat
From;  Author:Stand originally
On March 1, the British airline that preparation takes off from Shanghai Pudong International Airport some airliner arrives because of reason approach evening, cause incur loss through delay of airliner setting out, large quantities of passengers stay in the airport. Airliner incur loss through delay, service however not incur loss through delay. To pacify a passenger, the boat outside Dong Hang serves group of representative of ministry flower boat to start measure of abnormal airliner lash-up quickly, fluctuation is homocentric, tacit understanding cooperates, do one's best the logistics safeguard that increases abnormal flight number serves quality, serve those who won great majority passenger to approbate with the real situation.

The fretted mood of the generation in the process awaits in airliner of incur loss through delay in the light of the passenger, the boat outside Dong Hang serves group of representative of ministry flower boat to inform this from information above all on one hand proceed with, when passengers queue up to await, send every passenger the excuse letter of incur loss through delay of a piece of airliner, reason of airliner incur loss through delay and pertinent information are imparted explicitly above, ignore the issue of solution to passengers, have ask to answer surely, the explanation that makes good incur loss through delay in detail patiently works. When the passenger runs a bill, value crewman people make the best of time to consign the baggage, incur loss through delay that print to compensate for meal coupon, although oneself are very tired out also, but still affect each passengers with genial smile, with considerate attitude of attending to guests slow passengers' fretted mood, the circumstance that the partial guest that because be caused because of this second airliner incur loss through delay,checks cannot catch up with in time in class of the Duan Hang after London, value crewman people also try hard to be searched in ticket Wu system, it is class of the Duan Hang after the passenger is changed actively, endeavor to make the passenger's follow-up itinerary be not affected.

Compare with common working look, the task is onerous and the safeguard of airliner of this incur loss through delay is arduous, value classmaster and several values crewman are already so busy also that value classmaster and several values crewman drip with sweat, must take off next coat to continue to fight bravely, nevertheless, everybody still does not forget what experience to passenger psychology to take care of, after the airliner is shut, await a flight number from the passenger impatient the psychology that asks more sets out, value classmaster established the group of ask of airliner incur loss through delay of a cycle technically still that day, it is difficult that the value crewman of whole group divides period of time to discharge care to solve for the passenger in the mouth that register by turns, help passenger solves the difficult problem that encounters when awaiting a flight number and answer passenger any problems about the airliner, original, board the plane in the mouth, because time of this airliner incur loss through delay is longer and a few passengers are much have complaint, but board the plane staff members of panel of representative of Ying Hang of ministry of service of the boat outside buccal Dong Hang's meticulous and thoughtful service and patient and kind explanation however passengers blame melt into acknowledgment.
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